Terms of Service

Last updated: 08.06.2026

1. General Provisions

The owner of the Project-Backup.pl website and the entity providing the service is Jakub Półrolniczak, operating as an unregistered business activity, address: ul. Siedlemińska 54/10, 63-200 Jarocin, Poland, e-mail: contact@project-backup.pl (hereinafter: "Service Provider"). The Service Provider is exempt from VAT (Value Added Tax), therefore invoices issued for purchased licenses do not include VAT or Sales Tax.

These terms define the rules for using the online store and purchasing license keys for the software.

2. Purchasing Licenses

Orders are accepted 24/7 via the website. All prices listed are final.

Payments are processed by Stripe. Order fulfillment takes place automatically after the payment is credited, by sending the license key to the Customer's e-mail address and making it available in the Customer Panel.

To use the software, it is necessary to meet the minimum technical requirements for a given application Windows x64 (10, 11, Server 2016+) and have access to the Internet to verify the license.

3. Complaints, Withdrawal from the contract and Returns

All complaints regarding the operation of the Service and purchased licenses should be sent to the e-mail address: contact@project-backup.pl. The Service Provider will consider the complaint within 14 days due to non-compliance of the goods with the contract.

As our products are digital software licenses, all sales are final. The right to withdraw from a distance contract does not apply to the supply of digital content which is not supplied on a tangible medium if the performance has begun with the Customer's prior express consent and their acknowledgment that they thereby lose their right of withdrawal.

4. Limitation of Liability

1. The software (SQL Backup, Files Backup, Wordpress Backup) is provided "AS IS". The Service Provider, acting as part of an unregistered activity, makes no warranties, express or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose.

2. In no event shall the Service Provider be liable for any direct, indirect, incidental, special, exemplary, or consequential damages (including, but not limited to, procurement of substitute goods or services; loss of use, data, or profits; or business interruption) however caused and on any theory of liability, whether in contract, strict liability, or tort (including negligence or otherwise) arising in any way out of the use of this software, even if advised of the possibility of such damage.

3. The User bears sole responsibility for securing their data and uses the Software at their own risk. Licenses purchased in the store are solely to unlock functionality (e.g. extending the profile limit) and do not constitute a guarantee of the Software's reliability.

4. In no event shall the Service Provider's total liability to the User for all damages, losses, or causes of action arising out of or related to the Software exceed the amount paid by the User for the purchased license or the amount of fifty US dollars ($50.00), whichever is greater.

5. Final provisions and disputes

The Service Provider reserves the right to change these terms. In matters not covered, the provisions of Polish law apply.

The consumer has the option to use extrajudicial means of dealing with complaints and redress. The European Online Dispute Resolution (ODR) platform facilitating independent, impartial, transparent, effective, fast and fair out-of-court settlement of disputes online is available at: https://consumer-redress.ec.europa.eu/dispute-resolution-bodies.